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Notes from the work
AI, automation and getting found in AI search — written for owners and operations leads of small and mid-sized companies.
November 11, 2026 · 6 min read
Your customers ask ChatGPT now. Does it know your business?
Fewer people click through to websites when AI answers the question for them. Here is what that means for a small company — and five things to fix this month.
Read → November 10, 2026 · 5 min readBefore you buy an AI tool, find out where the hours go
Most companies start with the tool. The ones that get results start with a list of tasks and a stopwatch. Here's a simple version of the approach, sized for a small business.
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